There are many reasons why Symmetry is able to deliver true value to our customers.

In short, we have expert knowledge, we give unbiased advice, our technology is second to none and we have great attention to detail. It's the Symmetry difference.


Expert
Knowledge

Symmetry principal Kym Hughes is one of Australia’s most experienced jewellery valuers with specialist knowledge in all areas of gem and jewellery valuation, including watches.

As president of the peak industry body, the National Council of Jewellery Valuers (NCJV), Kym is at the forefront of setting standards in this demanding and highly technical profession.

She has Australian and international qualifications as a diamond grader and gemmologist and regularly updates her skills through industry training both here and overseas.

Kym’s qualifications


Unbiased
Advice

Symmetry’s status as an independent jewellery valuer and gemstone grader means customers can be confident of receiving a fair, honest and accurate appraisal.

We have no other alliances with buyers, sellers or insurance agents, and we do not buy, repair or sell jewellery. Our loyalty is with our customers – no-one else – which allows us to give totally unbiased advice.

Read on


Latest
Technology

Symmetry uses the very latest high-grade equipment to provide an unparalleled level of accuracy in its evaluations.

Our sister company Spectra Gem Laboratory is equipped with both infrared and ultraviolet spectroscopy and a research-grade binocular microscope for precise scientific coloured gem testing and grading reports.

As a result we can detect sophisticated synthetics and gemstone treatments that other gemmologists and laboratories may miss.

More about our testing laboratory


Attention
to Detail

For a precise valuation of your jewellery, all facets must be individually appraised and compared against market demand and trends.

At Symmetry we have developed an eight-point valuation process to make sure our estimate of the item’s worth is as accurate as possible.

It’s a rigorous approach to valuation which embraces the latest technology, acid and electronic testing, weight and quality analysis, and manufacture identification.

More about our Valuation Process


Reasons for
a valuation

Having your jewellery independently valued is important for your own protection – you are taking a risk by not having it valued. Here are three key reasons:


Insurance
claims

Many valuations are for insurance purposes with most insurers insisting on an update every two to four years (refer to your insurer’s product disclosure statement).

Your insurance company may refuse to compensate you for the full value of your precious jewellery and gemstones if they have not been professionally assessed.

A claim for lost or stolen jewellery is far more likely to be favourably processed if you have a current valuation certificate.


Proof of
ownership

It can be very difficult to prove you own jewellery – or that it even exists – if you do not have a receipt or if it has been handed down through generations of family members.

A valuation certificate with a high definition photo is proof that the stolen or lost piece exists, it indicates the true value and is a record of possession.


Selling
jewellery

An independent appraisal is vital to ensure you receive a good price when selling your treasures.

You are far more likely to receive a fair deal if you are armed with detailed information about your piece which matches it with market interest and trends.